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    The service industry is challenged with reducing costs, optimizing supply chains, managing risk and improving customer experience. At the same time, the number of users of Internet of Things (IoT) devices in buildings is rapidly increasing along with new requirements for flexible operations.

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Facility Management, Maximo Service Provider

We specialize in implementing a single EAM solution using Maximo Service Provider, which is explicitly designed for facility management service providers with multiple service contracts and different clients at different sites.

Our T-IoT and T-SENSE AR platform, with artificial intelligence and cognitive learning, will create the possibility to develop innovative new services for engaging with building users, radically reduce costs through automation and optimization of operations and improve end-user satisfaction due to personalized, cognitive customer service.

Providing multi-customer functionality from a single installed platform

This industry-leading solution helps reduce costs for service providers by providing multi-customer functionality from a single installed platform. All data is segregated by the customer, each with a unique login to ensure complete protection.

Maximo Service Provider can be applied to generate customer agreements and rules to define essential service KPIs and pricing. The integrated billing function is compatible with all major accounting systems and assists with contracts and warranty job plans, as well as organizing billing into chargeable and non-chargeable categories, with multi-language and currency options.

We can also help organizations develop the best strategy for embracing IoT by supporting them in harnessing the insights and business needed to achieve their goals.

Benefits of our EAM solutions

   

  • Improved asset performance
  • More informed decisions, faster reaction to market changes
  • Reduced operating costs and non-revenue-generating time of employees and improved efficiency
  • Minimized risk of business disruptions and performance penalties
  • Increased customer satisfaction
  • Short implementation times
  • Alignment with the international ISO 55000 standard
  • Cognitive buildings value assessment to identify the potential impact on your organization, customers and end users

Today, service industry is extremly challenged. Therefore, we aim to facilitate the management of processes, services and resources and operations.

READ OUR CASE STUDIES

CONNECT WITH OUR SPECIALIST

Talk to one of our solution specialists and get a better sense of the scope of our work, timing, and our process.

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CONTACT

TROIA d.o.o.
Ozare 19, 2380 Slovenj Gradec, Slovenia

PHONE: +386 2 70 71 250
EMAIL US: info@troia.si

     

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