The Institute of Public Health of the Republic of Slovenia (IVZ) implemented the IBM Control Desk solution to manage its IT assets and services.
The Institute of Public Health of the Republic of Slovenia wanted to establish a service center for efficient management of processes in the IT department while reducing operating costs and maintaining a high level of service quality.
TROIA implemented the IBM Control Desk solution which is used for comprehensive management of IT assets and services. Implementation was carried out through various phases and steps.
With IBM Control Desk, IVZ enjoys significant cost and time savings.