• Privacy policy

Privacy Policy

Personal data protection

TROIA d.o.o. respects your privacy and is committed to protecting personal information obtained through its online information system and shall not share this information with third parties or use it for other purposes without your consent. In our on-line information system certain links to other external websites, not directly linked to our company, are provided. TROIA d.o.o. does not assume responsibility for the protection of data found on those websites.

To prevent unauthorised access to obtained data or its disclosure, to maintain the accuracy of personal data and ensure its appropriate use, suitable technical and organisational procedures to protect the data being collected are in place. Since the internet can be unpredictable, TROIA d.o.o. cannot prevent possible misuse of information despite all its security measures and safety communication protocols.

This Privacy Policy, within the definition of personal data protection, governs the collection, storage and use of personal data collected by TROIA d.o.o. from you, when you use the website www.troia.siwww.tsense.si and related web pages.

This Privacy Policy, within the definition of personal data protection, governs the collection, storage and use of personal data collected by TROIA d.o.o. from you, when you use the website www.troia.siwww.tsense.si and related web pages that the site administrator includes in this site (further referred to as Website)


Owner, controller and administrator of personal data

Definition of “owner of the Website” and “controller or administrator of personal data (administrator)” within the meaning of the General Data Protection Regulation (GDPR) and the applicable Slovenian Data Protection Act is:

TROIA d.o.o.

Ozare 19

2380 Slovenj Gradec

T: +386 2 70 71 250

E: troia@troia.si


Users and related websites of TROIA d.o.o.


User of the website is any person who, as a visitor, is using the Website.

TROIA d.o.o. webistes

User of TROIA websites is any person who, as a visitor, uses company’s website https://www.troia.si/www.tsense.si or related websites.

Personal data

Collection and the purpose of data processing

TROIA d.o.o. is collecting personal data from the Website – as long as the user voluntarily submits such data thru the use of web forms. The following data is collected:

-  Name and surname,

-  e-mail,

-  (company) name

The purpose of data collection on the Website is of the business nature, meaning that when you submit the form with the intent of business cooperation, you agree that for the purpose of further communication with you, we store your personal data in our database. We store your data based on the legitimate interest of the TROIA d.o.o. company to process and use your data with a purpose of further cooperation and direct marketing.

Data are stored on our servers for back-up purposes within the scope of your access to our site which may enable identification (such as IP address, date, time and sites reviewed). These are not used in any personalized way. For evaluation and continuous improvement of the quality of our website we make statistical evaluations of the access to our websites. The data obtained in this way are strictly anonymized and do not permit any personal data to be traced.

Administrator is not liable for the data and contact information as submitted by users for being correct, truthful or up to date. As a user of the Website, it is your responsibility to submit the correct and up to date information when using the Website.



The personal data you provide by submitting any of our web forms is processed with your explicit and unequivocal consent based on article 6 (1), (a) of the General Data Protection Regulation (GDPR).

You consent to personal data processing by the TROIA d.o.o. when using the Website and clicking “Submit” on the web form pages. The administrator will provide an option for your consent whenever necessary without the confirmation window. User's personal consent is the exercise of their free will that their personal data can be processed for a certain purpose, based on information provided and guaranteed by the administrator in this privacy policy.

In addition, the user specifically agrees, without limitations, with his personal data being processed for the purpose of pre-contractual processes and contract signing and fulfillment, as well as, without limitations, for post-contract processes.

You can withdraw your consent at any time by sending a written notice to us by regular mail or to our email address at troia@troia.si. In such a case, we will not use your personal data for purposes described in the above paragraph anymore. Such withdrawal of consent does not affect the legality of the processing of your personal data prior to your withdrawal.


Data retention periods

Data collected by the Website administrator is retained for the use of the administrator in accordance with the terms and purposes specified in this Privacy Policy. Personal data is stored on the Website (as enquiries or contact forms) and in cases of additional processing and communication with the user, on related other databases of the company (such as CRM, software for merchandise management etc.).

Data retention periods may be subject to regulation in sector legislation (e.g. accounting, tax). Different sector legislation provides for mandatory retention periods which require the TROIA d.o.o. to delete personal data after the expiry of the data retention period.